If you use Uber you’ll know about the star rating. Passengers get to rate the drivers after their ride, drivers get to rate passengers.
Drivers’ ratings are made visible – you can see their star rating when they pick up your call – but passenger ratings are stored by Uber (they aren’t a secret – they can be revealed when you contact customer support). They are used by the drivers to ascertain whether they are about to pick up a dream ride or a DB.
If you… Read the full story